Privacy Policy
Draft of October 7, 2026 · Applies in the United States only
The short version
- A sitter’s location is shared with a family only between clock-in and clock-out of that family’s shift. Never before, never after.
- Every sitter reads and signs a monitoring notice for each family before her first shift.
- Parents see their own family. Sitters see their own data and only the families they work for. Families never see each other.
- We don’t sell your information and we don’t show ads.
- When a plan ends, we keep the family’s data for 12 months so you can come back, then delete it.
Who we are
BabyBadger is an app for parents and the babysitters they hire, made by JobBadger LLC in Tampa, Florida (“BabyBadger”, “we”, “us”). This policy covers the BabyBadger apps for iPhone and Android, the web app, and babybadger.app. Questions: help@babybadger.app.
What we collect
Account information (parents and sitters)
- Your email address, which you use to sign in with a 6-digit code (we don’t use passwords).
- Your name and whether you use BabyBadger as a parent or a sitter.
What parents add
- Family name, and the other parent if you invite them.
- Kids’ details you choose to add: name, birthdate, gender, what they call you, allergies, foods to avoid, health notes, pediatrician, comfort item and other notes.
- Homes and places: addresses and their map position, used for clock-in, trips and arrival alerts.
- The care plan, routines and house rules; sitter requirements; shift bookings and requests; invites (a sitter’s name and, if you add it, her email).
What sitters add
- Profile: photo, mobile number, birthdate, languages, home area and “about me” details you choose to add.
- Credentials such as CPR or first-aid certificates, with dates and a photo of the card, and the status of a background check.
- Availability and time off.
- Signed monitoring notices: the name you signed with, the date and the version of the notice.
During a shift
- Location. From the moment a sitter clocks in until she clocks out, her phone sends its position (latitude, longitude, accuracy and time) about once a minute, including while the phone is locked. This is how parents see the live map, trips and arrival alerts. Outside a shift the app does not share or record her location.
- Shift activity. Clock-in and clock-out times, trips, tasks done, and logs the sitter adds: meals, naps, diapers, activities, notes and photos. Injury or incident reports, if any.
- Messages between the family and the sitter, including photos.
From your device
- A push notification token, so we can send alerts such as clock-in, arrivals and new logs. You can turn notifications off in your phone’s settings.
- Camera and photo access only when you choose to take or pick a photo.
Payments
Subscriptions for parents will be handled by Stripe. Stripe collects your card or bank details; we never see or store your full card number. We keep the Stripe customer ID, the plan, its status and dates. In-app payments between parents and sitters are not available yet; when they launch, they will also go through Stripe.
How we use it
- To run the app: show shifts, the live map, care plans, reports, calendars and messages to the right people.
- To send the alerts you asked for, and important account notices (for example a trial ending or a payment problem).
- To keep BabyBadger safe and working: preventing abuse, fixing bugs and securing accounts.
- To answer you when you contact us.
We don’t sell personal information, we don’t share it for advertising, and we don’t build profiles to target ads.
Who can see what
- Parents see their own family’s information. During a shift they see the sitter’s location, trips, tasks, logs and photos for that shift. They see the credentials a sitter adds to her profile, with their dates, never her documents, ID numbers, full background report or bank details.
- Sitters see their own information, and a family’s kids, care plan and house rules only after accepting that family’s invite and signing its monitoring notice. A sitter can read exactly what each family sees about her.
- Families never see each other, even when they share a sitter.
- BabyBadger staff access data only when needed to support you, keep the service running, or meet a legal obligation.
These rules are enforced in our database, not only in the app.
The monitoring notice
Before her first shift with a family, a sitter sees exactly what that family will see, signs a monitoring notice, and allows location on her phone. The notice explains that location is shared only between clock-in and clock-out, what parents can and can’t see, and that she can stop working with the family at any time. Both sides keep a copy. A sitter can stop sharing by clocking out; she can also leave a family at any time.
Children’s information
Kids don’t have accounts in the parent or sitter apps. Information about children is added by their parents, and shared only with the sitters those parents invite. BabyBadger is not directed to children under 13. We are building a separate kids’ app; it is not available yet.
The kids’ app (coming soon)
When it is available, the kids’ app turns an old phone or tablet into a child’s device. A parent sets it up and controls it from their own account: the device is paired with a one-time code and shares nothing until a parent approves it. It collects the device’s location and shares it only with that family’s parents, and with the sitter on shift only during her shift.
We follow the Children’s Online Privacy Protection Act (COPPA). Consent comes from the parent through the parent’s account. The kids’ app shows no ads, and we never sell children’s data. Parents can delete their child’s data, or remove the device, at any time. Before the kids’ app launches we will update this policy with the full details.
Service providers
We use a small number of companies to run BabyBadger. They process data only on our instructions:
- Supabase: database, sign-in and file storage.
- Expo: delivering push notifications and app updates.
- Stripe: subscriptions and, later, payments.
- Vercel: hosting this website.
- An email delivery provider, for sign-in codes and account emails.
- Apple and Google: app distribution, and map display on your phone.
We may also share information if the law requires it, to protect someone’s safety, or as part of a merger or sale of the business (with this policy still applying).
How long we keep it
- While your account or your family’s plan is active, we keep your information so the app works.
- After a family’s plan ends, we keep the family’s data for 12 months, then delete it.
- A sitter’s own profile and credentials stay with her free account until she deletes it.
- Signed monitoring notices may be kept longer as a record of consent.
Your choices and rights
- Edit or remove most information in the app at any time.
- Turn off location by clocking out, or in your phone’s settings (shift features then stop working).
- Ask us for a copy of your data, to correct it, or to delete your account by writing to help@babybadger.app. Depending on your state (for example California), you may have further rights; we honor them for all US users.
Security
Data is encrypted in transit, files are stored privately, and access rules in the database limit each person to what they are allowed to see. No system is perfectly secure; if we learn of a breach that affects you, we will tell you as the law requires.
Changes
We will post changes here and, for important ones, tell you in the app or by email before they take effect.
Contact
JobBadger LLC · Tampa, Florida · help@babybadger.app